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Training & Continuous Improvement
Training is an essential key to our success and is a focal point of our business foundation. Hi-Tec’s commitment to continuous improvement enhances our services, lowers employee turnover and reduces costs for our clients. Our employees participate in substantial on-site, one-on-one training before they begin their role at a client location.
Hi-Tec’s janitorial care training program includes:
- Orientation to company systems and guidelines
- Personal protective equipment usage and fit
- Safety tool usage
- OSHA regulations
- Blood-Borne Pathogens/Hepatitis B
- Green cleaning
- Janitorial care practices
- Floor care
- Site specific job requirements
- Dress Code
Training is conducted to meet the specific needs of each client facility including:
- Customized services plan
- Site security requirements
- Communication procedures with client staff
- Monthly training sessions for each on-site supervisor focusing on continuous improvement
and best practices
- Monthly training sessions for janitorial staff focusing on best practice implementation
In addition, for multiple-site clients, a customized training video is created for the site supervisors and janitorial staff. This training video is viewed at the time an employee is assigned to a client site and periodically throughout the year to reinforce the client’s customized services plan.